RETURNING TICKETS
BECAUSE OF THE CLUB’S POPULARITY, WE HAVE AN EFFICIENT TICKET RE-SALE SYSTEM IN PLACE
HOW DO I RETURN TICKETS?
By email: Contact us at concertclubilkley@gmail.com as soon as you are able.
By phone: Please phone Lindsey Wharmby on 07791 083326 between 10 am and 7 pm only please, and up to 1 pm on Concert day.
Because of the Club’s popularity, it is particularly important that a good and efficient ticket re-sale system is in place. A great tradition has built up whereby Concert Club Members let us know if they cannot attend a concert so that their seats can be made available for re-sale.
Please give the Single Ticket Booking Secretary as much notice as possible that you will be missing and your seat numbers. Lindsey will make your tickets available for possible re-sale and will not normally ring you back unless you specifically request a return call.
By email: Contact us at concertclubilkley@gmail.com as soon as you are able. Please be sure that you make clear which concert you will be missing, give your seat numbers and remember to include your phone contact details.
By phone: Please phone Lindsey on 07791 083326 between 10 am and 7 pm only please, and up to 1 pm on Concert day. If you reach the answer phone please speak clearly and leave your name, telephone number, the concert that you will be missing and your seat numbers. Lindsey will make your tickets available for possible re-sale and will not normally ring you back unless you specifically request a return call.
You do not need to physically return your tickets so long as we have the ticket numbers. If we re-sell your ticket(s), you will be offered a refund. Should you choose not to claim your refund, it will be treated as a donation to the Club and, as such, can attract a ‘Gift Aid’ from the Inland Revenue.